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Support Support База знаний EN
Kitchen hood

EN Kitchen hood

Статьи в этом разделе:

Can't find instructions. How to be?

You can find instructions in the "Attachments" section of the product page. You can also write to our technical support Viber / Telegram 0732177777, and we will send the documentation.

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The light bulb has burnt out, where to buy it and how to change it?

You can buy a light bulb in any specialized store, or by contacting our hotline: 0 800 317777 or 073 317 7777. You can find information on how to replace the light bulb in the instructions.

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How often do you need to change the charcoal filter?

Since the charcoal filters cannot be cleaned, we recommend replacing them every 5-6 months, depending on how often the hood is used.

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How to select the required extraction performance?

One of the main parameters - extraction performance is calculated by the formula: Kitchen area (m²) × room height (m) × 12 (ventilation coefficient) = recommended operating performance of the hood.

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Can't find the mounting kit and documentation. What to do?

We recommend checking the equipment by removing the aluminum filter. Inside the hood you just purchased, there should be instructions, a non-return valve and fasteners.

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How do I clean the grease filters?

It is recommended to clean the aluminum grease filter with non-aggressive detergents by hand or in the dishwasher at a low temperature and an economical wash cycle. When washed in a dishwasher, the fi...

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Found a defect when buying a product. What to do?

If a defect was found upon receipt of the equipment, you have the right to refuse the goods. But before making a return, we ask you to take a photo of the nameplate (marking sticker on the product and...

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If the hood is installed for recirculation, what do I need to buy?

A carbon filter is required for recirculation mode. The article is in the description of the hood model on our website. If you did not find such information in the description, you can contact our hot...

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